This policy outlines what customer data Cloud 10 Ltd. collects when customers visit the company website. Cloud 10 Ltd. acts as a Controller when collecting the data, thus Cloud 10 Ltd. should provide information regarding how and why the data is used as well as the rights that Data Subject has over those data.

1. Submitting a Quote through Cloud 10 Website

When submitting a quote on the Cloud 10 website, users may be required to provide personal information such as name, phone number, and email. This information is used solely to respond to inquiries and provide relevant service details. Communication may continue until the query is resolved. Cloud 10 does not automatically collect personal data when users visit the website. However, when making reservations, registering accounts, subscribing to newsletters, or participating in promotions, certain details (e.g., name, address, phone number, payment details, and nationality) may be requested to fulfill service obligations.

In specific cases, Cloud 10 may request medical information when necessary for user safety and service fulfillment. If personal data is provided by a third party (e.g., someone booking on behalf of the user), it is assumed that the user has consented to the collection of such information. Users should notify Cloud 10 if their data has been shared without consent.

2. Purchasing a Product through Cloud 10 Website

When booking services or purchasing products via Cloud 10, users must provide their name, address, phone number, email, and payment details. This information is used for payment verification, order processing, and service delivery. Transaction receipts will be sent via email, and phone numbers may be used for order-related communication. All data is securely stored on Cloud 10's servers, adhering to international data security standards.

3. Receiving Newsletters

Users subscribing to Cloud 10's newsletters must provide their name and email address. Consent is required for sending newsletters, and users can opt out at any time. In some cases, user information may be shared with third-party providers for email distribution, ensuring compliance with data protection standards.

4. Submitting a Review about Cloud 10 Website

When leaving a review on Cloud 10's website, users must provide their name and email. Reviews help inform potential customers about Cloud 10's services. Some review-related data may be shared with a third-party review system located in designated regions.

All collected information is used solely for the stated purposes and is protected in accordance with Cloud 10's privacy and security policies.

Cloud 10 does not share your personal information without your permission, except under the conditions outlined below.

If a service or product is provided through a third-party partnership, your data will not be collected by them on our behalf. Cloud 10 may share your information only to fulfill its obligations to you or comply with legal requirements. In such cases, we will notify you and request your consent. Only necessary details will be shared, and third parties are prohibited from using your data for any other purpose.

We may also disclose your information if required by law, to enforce our Terms and Conditions, or to protect personal safety, the public, or our website. Cloud 10 takes all reasonable steps to safeguard your personal data.

In certain areas of our website, Cloud 10 uses industry-standard SSL encryption to enhance data transmission security. All card transactions are processed securely through our payment partners. Cloud 10 does not store or process your card details.

While we take all necessary measures to protect your personal information, we cannot guarantee complete security for data transmitted over the Internet. We recommend that you take precautions by regularly updating your passwords, using a combination of letters and numbers, and ensuring you browse securely.

Data subjects have the right to request details of the information Cloud 10 holds about them and correct any inaccuracies. If consent was required for processing personal data, it can be withdrawn at any time.

If personal data is processed based on a contract or consent, the data subject may request a copy of the information. Additionally, if there are concerns about improper use of personal data, the data subject has the right to request a temporary halt to further processing.